By booking activities online through Adventures Today you agree to the following refund policy:
Cancellation by you - Adventures Today and/or the activity supplier cannot refund or guarantee exchange should you fail to attend at an agreed date, time and place or if you fail to attend a re-scheduled date and time. If you are unable to attend an activity on the confirmed date and time you selected you should immediately contact the activity supplier who will do their best to reschedule the activity. Adventures Today's cancellation policy does not cover changes of mind or cancellation for personal reasons and you will not be entitled to an exchange or refund.
Lack of availability and cancellation by activity supplier - All activities are offered by activity suppliers based on available dates published by individual activity suppliers. Adventures Today does not guarantee the availability of any of the activities advertised on the website. In the event that an activity becomes unavailable on an advertised date or the activity needs to be cancelled for any reason apart from weather, you will be re-booked at no cost to you. All reasonable steps will be taken to accommodate you on an alternative date for that activity or an alternative date for a similar activity. Some suppliers require a minimum number of passengers to operate tour.
Bad weather - Many of the activities are weather dependent. You will have the activity supplier's details so you can check if services are affected by bad weather on the day or ahead of your booking. If bad weather affects a booking it will be re-booked at no cost to you. All reasonable steps will be taken to accommodate you on an alternative date.
Gift vouchers - Vouchers are non refundable, not transferable and not redeemable for cash or other vouchers.
Bookings made with vouchers are non refundable in cash form. A booking credit will be issued where a cancellation is possible.